Policies & Procedures
Access our comprehensive documentation covering learner support, quality assurance, and regulatory compliance.
Policies & Procedures
Access our comprehensive policies and procedures
Complaints Policy
How to raise concerns and complaints
Equal Opportunities & Diversity
Equality and diversity policy
Fair Access to Assessment
Reasonable adjustments and accessibility
Learner Appeals Procedure
How learners can appeal assessment decisions
Recognition of Prior Learning (RPL)
Prior learning recognition and credit procedures
Health & Safety Policy
Workplace health and safety guidelines
Conflict of Interest Policy
Managing conflicts in assessment processes
Data Protection Policy
GDPR compliance and data handling procedures
Internal Quality Assurance (IQA)
Quality assurance and assessment monitoring
Standardisation Plan
Ensuring consistent and reliable assessment decisions
Assessment Plan
Assessment delivery, methods, and scheduling
Whistleblowing Policy
Protected disclosure and reporting procedures
Safeguarding Policy
Learner and staff safeguarding procedures
Staff Expertise & Competence Evaluation
IQA-focused staff competence and expertise assessment
Malpractice & Maladministration Policy
Prevention and management of assessment irregularities